Refund Recovery cannot disclose the source of your funds unless we have your signed authority.
Refund Recovery (fee) is payable on all monies recovered, upon recovery of funds.
The refund fees will be paid from the client’s unclaimed money claim. The client understands they will receive the balance deposited electronically to their nominated bank account. The client accepts they are responsible for providing correct information and that incorrect information may cause delays in receiving their unclaimed money.
Once Authority to Release is signed, the claimant cannot withdraw from our services to recover the claim. Should the claimant withdraw from supplying the relevant documents requested (within the client’s ability) to complete the claim, you will still be liable to pay the recovery fee. Upon refusal to supply extra documents, Refund Recovery will give 7 days’ notice to the client, the client’s file will be closed, and payment of our fee will be required.
Should the suit be commenced or an attorney employed to enforce payment of the recovery fee pursuant to this agreement, the claimant agrees to pay any such additional sum as the court may adjudge reasonable as attorney’s fees in said suit.
Refund Recovery accepts no responsibility for the accuracy, currency, or completeness of any information provided via correspondence or communications. The accuracy or reliability of the information provided is not guaranteed or warranted in any way, and Refund Recovery, its agencies, representatives, subsidiaries, and affiliates disclaim liability of any kind whatsoever, including & without limitation, liability for the accuracy, quality, performance, or reliability for a particular purpose arising out of the information provided.
These Terms & Conditions can be varied at any time by Refund Recovery upon the giving of 7 days’ notice in writing to the Client detailing such changes.
If you are having trouble getting hold of the requested identity documentation in your information pack, contact us via our Contact Page to discuss alternatives.
